Privacy Policy
Last updated: June 2026
1. Who we are
Net Launch is a UK-based web design and digital services business. Our website address is: https://www.netlaunch.co.uk
If you have any questions about this privacy policy or how we handle your data, you can contact us at info@netlaunch.co.uk
2. What information we collect
We collect information you provide directly to us when you:
- Fill in our contact form (name, email address, phone number, and any message you include)
- Email us directly
- Sign up for any services we provide
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and time spent on the site. This is collected via Google Analytics.
3. How we use your information
We use the information we collect to:
- Respond to your enquiries and provide the services you've requested
- Send you information relevant to your project or account
- Improve our website and services
- Comply with legal obligations
We will never sell your personal data to third parties. We will never share your data with third parties except where necessary to deliver our services (e.g. hosting providers) or where required by law.
4. Legal basis for processing
Under UK GDPR, we process your personal data on the following legal bases:
- Legitimate interests — responding to enquiries and managing client relationships
- Contract — where processing is necessary to deliver services you've requested
- Legal obligation — where we're required to process data by law
5. Cookies
Our website uses cookies to improve your experience. Cookies are small text files stored on your device when you visit a website.
We use the following types of cookies:
- Essential cookies — necessary for the website to function correctly
- Analytics cookies — we use Google Analytics to understand how visitors use our site. This data is anonymous and aggregated. You can opt out at: https://tools.google.com/dlpage/gaoptout
You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
6. Third party services
Our website uses the following third party services which may process your data:
- Google Analytics — website analytics (privacy policy)
- Google reCAPTCHA — spam protection on our contact form (privacy policy)
- Vimeo — video hosting (privacy policy)
- 123 Reg / cPanel — website hosting provider
7. Data retention
We retain your personal data only for as long as necessary to fulfil the purposes it was collected for, including satisfying any legal, accounting or reporting requirements.
Enquiry data from our contact form is retained for up to 2 years unless you request deletion sooner.
8. Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate data we hold
- Request deletion of your personal data
- Object to or restrict our processing of your data
- Data portability — request a copy of your data in a portable format
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at info@netlaunch.co.uk. We will respond within 30 days.
9. Data security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or destruction. Our website uses SSL encryption (https) and is hosted on UK servers.
10. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this policy periodically.
11. Contact us
If you have any questions about this privacy policy or wish to exercise your rights, please contact us:
Net Launch
Email: info@netlaunch.co.uk
Website: https://www.netlaunch.co.uk
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: https://ico.org.uk
Phone: 0303 123 1113
